Seminar Agenda

Day 1 - Customer Research Training
8:30 Introductions and Agenda Review
9:15 Case Study - Iomega
10:15 Quick Break
10:30 Acuitize Top 10 Success Factors
11:30 Overview of the Strategy Development Process - 10X Techniques
12:00 Working Lunch - Questions & Discussion (free portion ends!)
1:00 Acuitize MOS Process with Example
2:00 Acuitize Customer Interview Process & Training
3:00 Quick Break
3:10 Acuitize Customer Interview Process & Training (continued)
4:10 Recap of days progress and agenda review for tomorrow with Q & A
4:30 Adjourn for the day
Day 2: - Interview Documents & Analysis
8:30 Review of previous day's session and agenda (with Q&A's)
9:00 Process and Interview Documentation (what's needed)
10:00 Quick Break
10:10 Process and Interview Documentation with Examples (continued)
11:15 Team Participation - Develop your own Interview Project MOS
12:00 Break for Lunch
1:00 Interim Adjustments
1:30 Analyzing the Results
3:00 Quick Break
3:10 Then What? Develop a Plan to Deliver on the Requirements
3:40 Timeline for the whole process
4:00 Review and Recap with Q & A
4:30 Wrap and Adjourn